Our first Lunch & Learn was a great success explored easy ways to increase your revenue without needing expert skills. This webinar was perfect for hospitality professionals looking to maximize profits with simple, effective strategies. Guest speaker Mike Chuma, VP Global Marketing at IDEAS broke down the fundamentals of revenue management into simple, actionable strategies that you can implement immediately. Topics included dynamic pricing to understanding your competitors to knowing which key performance indicators you need to monitor.

During this engaging webinar, you will learn about key topics such as: creating a seamless guest journey, optimising team efficiency, preventing system silos and harnessing the strategic advantage of automation. Our panel of experts include: Clio O’Gara, County Manager, Ireland, Guestline, Sharon Power Cowley, Sales Director, Net Affinity and Helena O’Brien, Business Development Manager, IMS.

The IHI Mentors Matter programme is facilitated through a bespoke platform which will make creating and managing mentoring relationships a smooth and practical experience. This webinar will give you an introduction and overview of this exciting new benefit available to IHI Members.

Dr Donagh Davern CPA FIHI , Lecturer at Munster Technological University discussed the importance of an employer brand, knowing what generations want from their employer and the need to be innovative when it comes to recruitment and retention.

Your guests love the personal touches at your hotel. They really do. It’s what makes a stay special. But we know how easy it is to let things slip when you’re busy and understaffed. The IHI teamed up with Vamoos to talk about Streamlining operations whilst keeping it personal. Speakers including Tony Walker, GM Slieve Russell Hotel, Olivia Cannon from County Monaghan’s Castle Leslie Estate and Alisdair Luxmoore, Founder & Chief Executive Officer @Vamoos joined IHI President Brian Bowler to discuss what you need to know to effectively balance your operations and guarantee personal touches don’t go missing.

IHI, in partnership with IDEAS hosted a revenue optimisation webinar chaired by President Brian Bowler on Thursday, 28th April. Brian spoke to a panel of hospitality revenue experts.

Margot shares the importance of promoting and supporting diversity and inclusion in the workplace as an aspect of good management and how to reap the benefits of a diverse workforce.

“Building a Healthy Work Culture: Understanding what is Impacting Your Wellbeing at Work” with guest speaker Fania Stoney.

Guest speakers: Duncan O’Rourke, CEO Northern Europe at Accor covers Future-Proofing: Initiatives to Combat the Labour Shortages and Bill Walshe, CEO Viceroy Hotel Group shares The Importance of Brand Pride within the Hospitality & Tourism Industry. Each webinar is followed by a Q&A chaired by President Brian Bowler FIHI and Aaron Mansworth FIHI.

We were delighted to host a Fireside Chat with hotelier Francis Brennan FIHI

Guest speaker Raquel Noboa MIHI, Founder & CEO of Fifty Shades Greener shares how going green can benefit your business. Supported by out Business Partners FREE NOW.

Wrapping up the summer season, we kicked off the Autumn 2021 series with “Staffing Challenges in the wake of COVID-19: Talent management strategies and practices”, with guest speakers Dr Stefan Jooss, Cork University Business School, UCC & Dr Ralf Burbach, School of Hospitality Management and Tourism, TU Dublin.

View our webinar with guest panelists from across the globe but with Irish roots who shared with us great insight into how they are finding the recovery and re-opening process, the challenges they have faced, what changes they have made and what they have embraced. Our panelists include: Brian Gleeson – GM Radisson Hotel Group Moscow, Mark O Sullivan – Area GM Minor Hotels Bangkok, Matthew Mullan – Cluster GM Hilton Abu Dhabi, Damien O’Riordan – GM Ritz Carlton Sarasota, Florida and Sarah Duignan – STR